1. Acceptance of Terms

Welcome to Jomnouy (ជំនួយ). By accessing or using our AI-powered learning platform, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Description of Service

Jomnouy provides an AI-powered learning platform designed to help students prepare for the National Baccalaureate exam. Our services include:

• AI Study Assistant for personalized learning support
• Essay grading and feedback system
• Practice center with quizzes and arcade mode
• Smart calculator and exam archives
• Pomodoro timer for focused study sessions
• Token-based economy with shop features
• Performance analytics and progress tracking

3. User Accounts

3.1 Registration

To access certain features, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Maintain the security of your password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

3.2 Age Requirements

If you are under 13 years old, you must have parental consent to use our services. By using Jomnouy, you represent that you meet this requirement.

3.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these terms or engage in activities that harm our platform or other users.

4. Subscription and Payment

4.1 Subscription Tiers

Jomnouy offers multiple subscription tiers (Free, Basic, Pro, Premium). Each tier provides different features and token allocations as described on our pricing page.

4.2 Token System

• Tokens are the virtual currency used to access premium features
• Tokens may be earned through daily logins, streaks, and achievements
• Tokens can be purchased through our shop
• Tokens have no cash value and are non-transferable
• Unused tokens do not expire unless your account is terminated

4.3 Billing

• Subscriptions are billed on a recurring basis (monthly or annually)
• You authorize us to charge your payment method automatically
• Prices are subject to change with 30 days notice
• You are responsible for all applicable taxes

4.4 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period.

5. User Conduct

You agree not to:

• Use the platform for any illegal or unauthorized purpose
• Share your account credentials with others
• Attempt to reverse engineer or hack our systems
• Upload malicious code, viruses, or harmful content
• Harass, abuse, or harm other users
• Use bots or automated tools to access the platform
• Scrape, copy, or redistribute our content without permission
• Impersonate others or misrepresent your identity
• Violate any applicable laws or regulations

6. Intellectual Property

6.1 Our Content

All content on Jomnouy, including text, graphics, logos, software, and AI-generated materials, is owned by Jomnouy or our licensors and is protected by copyright, trademark, and other intellectual property laws.

6.2 Your Content

You retain ownership of content you submit (essays, notes, etc.). By submitting content, you grant us a license to use, store, and process it to provide our services, including AI analysis and feedback.

6.3 AI-Generated Content

Content generated by our AI assistants is provided for educational purposes. You may use it for personal learning, but you are responsible for verifying its accuracy before relying on it.

7. Disclaimers and Limitations

7.1 Educational Tool

Jomnouy is an educational support tool. While we strive for accuracy, we do not guarantee that our AI will always provide correct or complete information. Always verify important information from authoritative sources.

7.2 No Guarantee of Results

We do not guarantee that using Jomnouy will lead to specific academic outcomes or exam scores. Your success depends on many factors, including your effort and dedication.

7.3 Service Availability

We strive to provide reliable service, but we do not guarantee uninterrupted or error-free access. We may modify, suspend, or discontinue any aspect of the service at any time.

8. Limitation of Liability

To the maximum extent permitted by law, Jomnouy and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use the service
• Any unauthorized access to your data
• Any errors or omissions in AI-generated content
• Any other matter relating to the service

9. Indemnification

You agree to indemnify and hold harmless Jomnouy and its affiliates from any claims, damages, losses, liabilities, and expenses arising from your use of the service or violation of these terms.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of Cambodia, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or platform notification. Your continued use of the service after changes constitutes acceptance of the new terms.

12. Contact Information

For questions about these Terms and Conditions, please contact us:

• Email: legal@jomnouy.me
• Support: support@jomnouy.me