1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our platform.

2. How We Use Cookies

Jomnouy uses cookies for several purposes:

2.1 Essential Cookies

These cookies are necessary for the platform to function properly:

Authentication cookies: Keep you logged in and secure your session
Security cookies: Protect against fraudulent activity and enhance security
Session cookies: Remember your actions during a browsing session

2.2 Functional Cookies

These cookies enhance your experience and remember your preferences:

Language preference: Remember your chosen language (Khmer or English)
Theme preference: Remember if you prefer light or dark mode
Dashboard settings: Remember your customized dashboard layout
Token balance: Cache your token count for faster loading

2.3 Analytics Cookies

These cookies help us understand how you use our platform:

Usage analytics: Track which features are most used
Performance monitoring: Measure page load times and errors
User behavior: Understand how students navigate the platform
A/B testing: Test different versions of features to improve UX

2.4 Marketing Cookies

These cookies may be used to show you relevant content:

Advertising preferences: Remember your interests for relevant ads
Social media integration: Enable sharing features
Conversion tracking: Measure the effectiveness of our marketing

3. Third-Party Cookies

We use services from third parties who may also set cookies:

Supabase: For authentication and database services
Vercel: For hosting and performance optimization
Google Analytics: For understanding platform usage (if implemented)
Payment processors: For secure transaction handling

These third parties have their own privacy policies and cookie policies, which we encourage you to review.

4. Cookie Duration

4.1 Session Cookies

These are temporary cookies that expire when you close your browser. They help maintain your session while you're actively using the platform.

4.2 Persistent Cookies

These remain on your device for a set period or until you delete them. They remember your preferences for future visits. Our persistent cookies typically last:

Authentication cookies: 30 days
Preference cookies: 1 year
Analytics cookies: 2 years

5. Local Storage and Similar Technologies

In addition to cookies, we use other browser storage technologies:

Local Storage: Store larger amounts of data locally, such as cached study materials and offline access features
Session Storage: Store temporary data during your browsing session
IndexedDB: Store structured data for improved performance
Service Workers: Enable offline functionality and push notifications

6. Managing Your Cookie Preferences

6.1 Browser Settings

You can control cookies through your browser settings:

Chrome: Settings → Privacy and security → Cookies and other site data
Firefox: Settings → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Manage Website Data
Edge: Settings → Cookies and site permissions

6.2 Opting Out

You can opt out of non-essential cookies at any time. However, please note that:

Essential cookies cannot be disabled as they're necessary for the platform to work
Disabling functional cookies may affect your user experience
Blocking all cookies may prevent you from using certain features

6.3 Do Not Track

Some browsers have a "Do Not Track" feature. While we respect your privacy choices, we may not respond to Do Not Track signals as there is no universal standard for compliance.

7. Mobile Devices

When accessing Jomnouy through mobile devices, we may use mobile device identifiers and similar technologies for the same purposes as cookies. You can manage these through your device settings.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements. We will notify you of significant changes and update the "Last updated" date at the top of this page.

9. Questions and Contact

If you have questions about our use of cookies, please contact us:

Email: privacy@jomnouy.me
Support: support@jomnouy.me

10. Learn More

For more information about online privacy and cookies: