1. Purpose

This Acceptable Use Policy ("AUP") governs your use of Jomnouy's AI-powered learning platform. By accessing or using our services, you agree to comply with this policy. Violations may result in account suspension or termination.

2. Acceptable Use

Jomnouy is designed to support your academic success. Acceptable uses include:

• Using the AI Study Assistant for learning and understanding concepts
• Submitting your own work for essay grading and feedback
• Practicing with quizzes to test your knowledge
• Using the smart calculator for problem-solving
• Accessing exam archives for study preparation
• Tracking your progress and analytics
• Using the Pomodoro timer for focused study sessions
• Participating in leaderboards and arcade mode
• Purchasing tokens and shop items for enhanced features
• Sharing appropriate feedback and suggestions for improvement

3. Prohibited Activities

The following activities are strictly prohibited:

3.1 Academic Dishonesty

• Using AI-generated content as your own work without disclosure
• Submitting AI-generated essays or assignments as original work
• Using the platform to cheat on exams or assessments
• Sharing answers or quiz solutions with others
• Manipulating quiz results or gaming the leaderboard system

3.2 Account Abuse

• Creating multiple accounts to exploit free trials or bonuses
• Sharing your account credentials with others
• Using someone else's account without permission
• Selling, trading, or transferring your account
• Impersonating another user or person

3.3 System Abuse

• Attempting to hack, reverse engineer, or exploit the platform
• Using bots, scripts, or automated tools to access the service
• Scraping, copying, or downloading content in bulk
• Circumventing any security features or access restrictions
• Overwhelming our servers with excessive requests (DoS attacks)
• Introducing viruses, malware, or harmful code

3.4 Inappropriate Content

• Uploading offensive, hateful, or discriminatory content
• Posting sexually explicit or pornographic material
• Sharing violent or graphic content
• Promoting illegal activities or substances
• Harassing, bullying, or threatening other users
• Posting spam, advertisements, or promotional content

3.5 Intellectual Property Violations

• Copying or redistributing our content without permission
• Violating copyright, trademark, or other IP rights
• Removing watermarks or attribution from our materials
• Using our brand, logo, or name without authorization

3.6 Financial Fraud

• Using stolen or fraudulent payment methods
• Initiating false chargebacks or payment disputes
• Exploiting bugs or glitches for financial gain
• Token farming or exploiting the reward system

3.7 Privacy Violations

• Sharing other users' personal information without consent
• Attempting to access other users' accounts or data
• Collecting user data for unauthorized purposes
• Doxxing or publicly exposing private information

4. Educational Integrity Guidelines

We encourage responsible use of AI tools for learning:

4.1 Recommended Practices

• Use AI assistance to understand concepts, not just get answers
• Always verify AI-generated information from reliable sources
• Use essay feedback to improve your writing, not replace it
• Practice problems yourself before checking solutions
• Be transparent with teachers about your use of AI tools when required

4.2 Ethical AI Use

• AI should supplement your learning, not replace critical thinking
• Use AI explanations to learn the "why," not just the "what"
• Understand that AI can make mistakes - always verify important information
• Use AI tools in accordance with your school's academic policies

5. Monitoring and Enforcement

5.1 Platform Monitoring

We reserve the right to monitor use of our platform to ensure compliance with this policy:

• Automated systems may flag suspicious activity
• User reports of violations will be investigated
• We may review content, usage patterns, and account activity
• Security scans help detect malicious behavior

5.2 Consequences of Violations

Violations of this AUP may result in:

• Warning: First-time minor violations may receive a warning
• Temporary suspension: Serious or repeated violations may result in account suspension (7-30 days)
• Permanent termination: Severe violations or repeated offenses may result in permanent account closure
• Legal action: Criminal activities or severe abuse may be reported to authorities
• No refunds: Violations resulting in termination forfeit all payments and tokens

5.3 Appeals Process

If you believe your account was suspended in error:

1. Contact support@jomnouy.me within 14 days
2. Provide your account details and explanation
3. We will review your case within 5-7 business days
4. Our decision on appeals is final

6. Reporting Violations

If you witness violations of this policy:

• Report through the in-app reporting feature (if available)
• Email abuse@jomnouy.me with details and evidence
• Include screenshots, links, or other relevant information
• False reports may result in action against your account

7. Service Limitations

To ensure fair access for all users, we may implement:

• Rate limits on AI queries or API requests
• Daily or monthly caps on certain features
• Restrictions on bulk operations or downloads
• Token costs to access premium features

8. Third-Party Content

When using third-party content or integrations through Jomnouy:

• Respect the terms and conditions of third-party providers
• Do not misuse integrated services (Google AI, payment processors, etc.)
• Third-party content is subject to their own policies and copyright

9. Updates to This Policy

We may update this Acceptable Use Policy periodically. Continued use of Jomnouy after changes constitutes acceptance of the updated policy. Significant changes will be communicated via email or platform notification.

10. Contact Information

For questions about this policy:

• General inquiries: support@jomnouy.me
• Report violations: abuse@jomnouy.me
• Legal matters: legal@jomnouy.me

Thank you for being a responsible member of the Jomnouy learning community. Together, we can create a positive and productive environment for all students.